866-454-2375 info@margarets.com
Margaret’s COVID-19 Decontamination Services for Garments, Handbags, Shoes and Household Items

Margaret’s COVID-19 Decontamination Services for Garments, Handbags, Shoes and Household Items

In response to the COVID-19 crisis, Margaret’s Cleaners, your trusted expert for couture cleaning, is ready to assist you with the decontamination of all types of articles that are removable from your home. These select items include garments, textiles, leather, suede & fur articles, handbags, shoes, structured hats, and household items including lamp shades, deco pillows and more.

Full immersion dry cleaning and laundry is considered effective against coronavirus. However, some articles mentioned above, are not appropriate for the immersion process. In addition, full immersion cleaning on “new” items from retailers is best to avoid whenever possible. For all these cases, our decontamination service provides an ideal solution.

Margaret’s has developed proprietary customized chambers as well as the processes necessary to treat articles using “best practices” for coronavirus remediation. Four separate processes are available to use during treatment, and are chosen depending on the type of article being treated.

Each treatment stage has been recommended for coronavirus as has been discussed in current available literature. A minimum of two processes will be applied to each article, which will provide additional safeguards and assure confidence of an effective treatment. A summary of each process step and our application table can be found here.

We offer this new decontamination service for virtually anything you would like to have processed that does not require full immersion cleaning, just disinfecting. Margaret’s proprietary multi-step process will safely process your prized possessions from your hats and shoes to couture gowns and even household bed linens. Your items will be thoughtfully packaged for return delivery or shipment.

Call Margaret’s at (866) 454-2375 for more information and prices.  Click here to learn more online or for a direct downloadable PDF, click here.

Stay safe. Stay healthy. We’re here for you.

Regular Hours are Back as of Wednesday, May 6!

Regular Hours are Back as of Wednesday, May 6!

Tuesday, May 5, 2020

Happy Cinco de Mayo! Margaret’s will resume regularly scheduled hours and operations tomorrow, Wednesday, May 6 (5/6/20).

We are continuing home pickup and delivery as well as curbside service and “Fluff & Fold” laundry services.

You can be assured that we have the highest level of safety precautions in place including all employees wearing masks at all times with social distancing in place and additional cleaning of surfaces including door handles and counters for everyone’s protection. If you are dropping off items, please wear a mask while in the store.

Our regularly scheduled hours are

Weekdays 7:00 AM to 6:00 PM

Saturdays vary with locations: Please check your local store for times. Click here for locations and hours

We will continue to remain closed on Sundays.

If you would like to use CURB SIDE SERVICE at any of our locations, which permits you to remain in your vehicle, simply call 30 minutes ahead to the store numbers provided below and we will prepare your orders for pickup. Then call again upon arrival (if no answer, honk your horn).

For drop-off only, simply call when you arrive.  There is a chance it will take a few minutes to answer, but we will do our very best to accommodate you as quickly as possible.

At our Newport Beach store, please feel free to use the DRIVE UP SERVICE window which also permits you to remain in your vehicle.

Direct to Store Phone Numbers for Delivery & Pick-up:

La Jolla…………………………………858.429.7251

Del Mar/RSF…………………………858.755.2715

San Diego/Convoy St…………….858.454.2375

Newport Beach…………………….858.429.7271

Los Angeles/Beverly Hills………310.470.9200

For all other questions unrelated to store hours or delivery during this COVID-19 crisis, please feel free to call your local store or contact us by email at info@margarets.com.

May you and your family and friends stay healthy and safe.

A Special Note to Our Healthcare Industry Customers…

A Special Note to Our Healthcare Industry Customers…

Friday, April 3, 2020

A Special Note to Our Healthcare Industry Customers…

Margaret’s recognizes the importance and hard work of our customers who work in healthcare at this challenging time, as well as the tremendous service they provide to our community.  

As our small way of giving back, during this coronavirus emergency we will be processing lab coats and scrubs at no charge.  

We appreciate the services you are providing in this time of crisis.

Fluff & Fold Laundry Service Available During Coronavirus Crisis

Fluff & Fold Laundry Service Available During Coronavirus Crisis

March 25, 2020

Dear Valued Customers,

We are all in this coronavirus situation together. We hope everyone is healthy, safe and secure.  Margaret¹s is making adjustments to our policies to best serve our valued customers during these troubling times. We know most of our customers generally have a home staff to assist with general laundry that is sometimes referred to as Fluff & Fold (F&F).

Why Fluff & Fold and How Much Does It Cost?
Margaret¹s does not typically offer Fluff & Fold service, however we have been informed by many of our customers that for the time being they are without or operating with a minimal home staff and asked if we could help with laundry.  Thus, we have made adjustments and are gladly offering a Fluff & Fold service temporarily. Because we have less labor, processing costs and packaging involved, Fluff & Fold is priced substantially less than Margaret’s typical pricing. Please just ask for a price list.

What items are included in Fluff & Fold?
Typical items for Fluff & Fold include your regular laundry items most often done at home including towels, under garments, bathrobes, bathmats, warmup suits and daily wear garments such as shorts, jeans, t-shirts, and sweatshirts.

What items aren’t appropriate for Fluff & Fold?Clothing you normally dry clean is not included in this service including designer clothing and items constructed of fine fabrics such as silk, cashmere, wool, etc.

What processes are and aren’t done with Fluff & Fold?
Appropriate items will be steamed to minimize any wrinkles; however there will be no pressing. Imagine that your household staff has washed and dried items at home and then carefully folded the items to be put in your bureau drawers or closet shelving. Now the washing, drying and folding is temporarily done by Margaret’s laundry team and home delivered for you folded and ready to wear.

We have added additional virus safety protocols beyond typical Fluff & Fold service to assure effective treatment. 

  • For articles presumed to be unaffected, there is a 24 hour staging wait-time prior to beginning processing, providing a time for any possible virus to expire.
  • The drying temperature and times are closely monitored to be well within the effective range as recommended by the CDC.
  • Where appropriate, sanitizing agents are added to the chemistry.
  • In the case of bedding (the items of most concern) an additional step of dry cleaning is performed in addition to laundry to assure the highest degree of effective remediation.
  • Each customer’s items are processed individually. Only one customer¹s items are put in a machine at a time.
  • Customers who have members in their home with coronavirus must notify Margaret’s ahead of time. Additional safety protocols based on CDC information include a five-day quarantine prior to opening bags as well as a two-week turnaround.

Please let us know if you have any additional needs that we can assist with.  We will do our best to accommodate you.

http://www.margarets.com/Margarets-Contacts-Locations-Hours.html

Thank you for your loyalty and business and may you and your loved stay healthy.

Sincerely,
The Staff and Owners at Margaret’s