866-454-2375 info@margarets.com
Margaret’s COVID-19 Decontamination Services for Garments, Handbags, Shoes and Household Items

Margaret’s COVID-19 Decontamination Services for Garments, Handbags, Shoes and Household Items

In response to the COVID-19 crisis, Margaret’s Cleaners, your trusted expert for couture cleaning, is ready to assist you with the decontamination of all types of articles that are removable from your home. These select items include garments, textiles, leather, suede & fur articles, handbags, shoes, structured hats, and household items including lamp shades, deco pillows and more.

Full immersion dry cleaning and laundry is considered effective against coronavirus. However, some articles mentioned above, are not appropriate for the immersion process. In addition, full immersion cleaning on “new” items from retailers is best to avoid whenever possible. For all these cases, our decontamination service provides an ideal solution.

Margaret’s has developed proprietary customized chambers as well as the processes necessary to treat articles using “best practices” for coronavirus remediation. Four separate processes are available to use during treatment, and are chosen depending on the type of article being treated.

Each treatment stage has been recommended for coronavirus as has been discussed in current available literature. A minimum of two processes will be applied to each article, which will provide additional safeguards and assure confidence of an effective treatment. A summary of each process step and our application table can be found here.

We offer this new decontamination service for virtually anything you would like to have processed that does not require full immersion cleaning, just disinfecting. Margaret’s proprietary multi-step process will safely process your prized possessions from your hats and shoes to couture gowns and even household bed linens. Your items will be thoughtfully packaged for return delivery or shipment.

Call Margaret’s at (866) 454-2375 for more information and prices.  Click here to learn more online or for a direct downloadable PDF, click here.

Stay safe. Stay healthy. We’re here for you.

Regular Hours are Back as of Wednesday, May 6!

Regular Hours are Back as of Wednesday, May 6!

Tuesday, May 5, 2020

Happy Cinco de Mayo! Margaret’s will resume regularly scheduled hours and operations tomorrow, Wednesday, May 6 (5/6/20).

We are continuing home pickup and delivery as well as curbside service and “Fluff & Fold” laundry services.

You can be assured that we have the highest level of safety precautions in place including all employees wearing masks at all times with social distancing in place and additional cleaning of surfaces including door handles and counters for everyone’s protection. If you are dropping off items, please wear a mask while in the store.

Our regularly scheduled hours are

Weekdays 7:00 AM to 6:00 PM

Saturdays vary with locations: Please check your local store for times. Click here for locations and hours

We will continue to remain closed on Sundays.

If you would like to use CURB SIDE SERVICE at any of our locations, which permits you to remain in your vehicle, simply call 30 minutes ahead to the store numbers provided below and we will prepare your orders for pickup. Then call again upon arrival (if no answer, honk your horn).

For drop-off only, simply call when you arrive.  There is a chance it will take a few minutes to answer, but we will do our very best to accommodate you as quickly as possible.

At our Newport Beach store, please feel free to use the DRIVE UP SERVICE window which also permits you to remain in your vehicle.

Direct to Store Phone Numbers for Delivery & Pick-up:

La Jolla…………………………………858.429.7251

Del Mar/RSF…………………………858.755.2715

San Diego/Convoy St…………….858.454.2375

Newport Beach…………………….858.429.7271

Los Angeles/Beverly Hills………310.470.9200

For all other questions unrelated to store hours or delivery during this COVID-19 crisis, please feel free to call your local store or contact us by email at info@margarets.com.

May you and your family and friends stay healthy and safe.

A Special Note to Our Healthcare Industry Customers…

A Special Note to Our Healthcare Industry Customers…

Friday, April 3, 2020

A Special Note to Our Healthcare Industry Customers…

Margaret’s recognizes the importance and hard work of our customers who work in healthcare at this challenging time, as well as the tremendous service they provide to our community.  

As our small way of giving back, during this coronavirus emergency we will be processing lab coats and scrubs at no charge.  

We appreciate the services you are providing in this time of crisis.

Coronavirus Safety Protocol

Coronavirus Safety Protocol

Monday, March 23, 2020

With the spread of Coronavirus we are letting our customers know we are open and continue our delivery service. Our store hours are shortened but we will are running our routes on their regular schedules. For the safety of our customers, your families and staff, along with our staff and their families, we will be implementing a Virus Safety Protocol which will be detailed below.

We know these are trying times for everyone and we hope we can alleviate any concerns you might have with your garments and households. Our cleaning processes have been proven effective against viruses and we will be taking additional processing steps to even further assure the safety of your family, staff and your items.

With the California “Stay at Home Order” we realize some households will be without their housekeeping staff. To be of assistance we are temporarily implementing Fluff and Fold service for your non designer daily wear garments until things return to normal. If you are interested in the temporary “Fluff and Fold” service, ask your delivery driver for a price list or contact us at info@margarets.com.

Concerning the Virus Safety Protocol, below is an outline of the steps we are asking our staff and all customers to take to minimize any risk of exposure:

  • Return Margaret’s cloth bags for disinfecting. Margaret’s will temporarily discontinue the use of its cloth pickup bags. Please return all bags to your driver. We will disinfect and return them when it’s safe to use them again.
  • Use plastic trash bags. In the meantime, please use plastic trash bags with a drawstring. We can supply if you need them.
  • Count items in bag and add sticker. Customer is to count items and place in bag themselves. We will supply stickers to be placed on the outside which will identify customer and where you can mark piece count and comments. Feel free to continue to use our Valet Delivery form and place inside bag. Please tie draw string securely as our drivers are not to have any contact with your items.
  • Arrival protocol. Keep 6-foot distance. Driver and client or their staff are to avoid any contact and maintain a 6 feet distance. When driver arrives, they will knock or ring and then withdraw from the entrance. Customer can leave bags at the entrance and withdraw so driver can retrieve bags. Best if all interaction is to take place without entering the home.
  • 24-Hour Bag Quarantine and 1 week turnaround minimum. We will be quarantining these bags for 24 hours prior to opening. At this time, we cannot process rush orders and all items will be a minimum 1 week turn around.
  • If someone in your family/staff has coronavirus, let us know. If customer, their family, or their staff has the virus, or possibly has the virus, we need to know this so we can take extra precautions. Please let us know that prior to our arrival. In that case we will need to quarantine bags for 5 days so turnaround time will be 2 weeks.
  • Separate high-risk items from others. The highest risk items are sheets, bedding, and undergarments and should be handled accordingly.

We realize these steps are inconvenient but necessary for the safety of all concerned. If you have any questions or concerns, please feel free to contact us to discuss. We appreciate your understanding and your business. Stay safe and remember, we are here to help you, your family and staff stay healthy.


Scott Horst
Vice President

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